How Is TA Service Provided?
TA Service is provided online from the Paulmar
remote office location. TA Service software application is
downloaded and installed on the agency computer. A special
source document folder, also located on the agency computer,
will be used by the agency personnel to save source documents
and by service professionals to process them. TA Service professionals
will have access only to the TA source document folder; all
other agency data will be password protected and remain unreachable
by the service providers.
The service interface communication between
agency personnel and service professionals will take place
through messages to be placed in the source document folder.